Terms & Conditions
The ILP Resource Centre is powered by HRD Central
The ILP Resource Centre is powered by HRD Central. When you purchase from this website, the ILP Resource Centre catalogue or in person at an event or The Learning Hub, your order will be processed and/or shipped by HRD Central.
At HRD Central, we are all about developing people! Since 2006 we’ve been sourcing the best resources from Australia and around the world to equip trainers, facilitators, coaches and other learning practitioners to help people grow, both personally and professionally.
We’re very proud to be supporting the work of ILP, and committed to providing you with outstanding support and service.
To help make sure you get the right help at the right time, if you have questions about any of our resources, or about the status of an order, please contact HRD Central on 02 8985 9438. If you have a query about anything to do with ILP (for example membership, events or use of the Learning Hub), please call 1300 768 660.
Your privacy is important to us! HRD Central values your privacy and understands the importance of keeping your personal information secure.
Please be assured that we will never sell, rent or provide your private information to an unrelated third party without your express permission.
The only reasons we collect your personal information are to:
- Fulfil orders you have placed on our website
- Provide you with information regarding our products and services – this may be through email, telephone, snail mail or face to face contact (by our management, employees or our officially appointed representatives)
Your credit card details are not stored on our site and are provided directly by you to our secure payment gateway provider.
Where to obtain more information:
Unit 3, 5 Currumbin Court
CAPALABA QLD 4157
Free Call: 1800 657 025
Int Ph: +61 2 8985 9438
Int Fax: +61 2 8007 0510
Conditions of Use
It is important that you read these Conditions of Use as your access to and/or use of this website signifies your agreement to these conditions. If you do not agree to these conditions, please do not use our site.
This website has been provided for your convenience. Reasonable care is taken to ensure the website content is up to date and accurate. However, HRD Central reserves the right to change, alter, update, amend or delete content at any time. We also reserve the right to alter pricing or to advise you that pricing is incorrect prior to processing your order, should any inaccuracies be discovered. In this event, you will be given the opportunity to purchase the product at the correct price or to alter or cancel your order.
Pricing & GST
All pricing on this website is in Australian dollars and includes GST at the rate of 10%.
Items may be discounted from time to time. All items are advertised at sale prices on good faith, based on our stock levels at the commencement of the sale period. However, as stock levels change on a daily basis, please note that discounted prices are available for in stock items only. Should your order exceed the number of items available in stock, you will be advised before the goods are shipped and given the opportunity to change your order if required.
You may choose to take only the quantity of items that is currently in stock and therefore available at sale price. You may also be offered the opportunity to purchase the remaining quantity at standard retail price (for example where we have to order stock in to fill your request), however you are under no obligation to do so. Please also note that discounts on sale items cannot be used in conjunction with any other discounts.
To the extent permitted by law, HRD Central and its officers, employees, agents or related persons does not accept any liability for any loss or damage which may directly or indirectly result from any opinion, information, advice, representation, omission and/or service provision contained in or resulting from this website.
All publications purchased through this site are copyrighted. Their reproduction, in whole or in part, by any process, is in violation of the copyright law unless prior authorisation has been obtained from the publisher. You must assume that none of the products can be reproduced in any way, unless the item is clearly marked as “Reproducible”.